{"id":2316,"date":"2024-09-25T16:15:13","date_gmt":"2024-09-25T16:15:13","guid":{"rendered":"https:\/\/beclinic.capptain.be\/?page_id=2316"},"modified":"2026-05-12T09:54:40","modified_gmt":"2026-05-12T09:54:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/beclinic.com\/fr\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>Last updated: 11-5-2026<\/p>\n\n<h2 class=\"wp-block-heading\">1. Identity of the Data Controller<\/h2>\n\n<p>BeClinic BV<br\/>Website: www.beclinic.com<br\/>Email: webinfo@beclinic.com<br\/>Telephone: +32 2 309 90 00<br\/><br\/>BeClinic BV is responsible for the processing of your personal data.<\/p>\n\n<h2 class=\"wp-block-heading\">2. Which Personal Data We Process<\/h2>\n\n<p>We may collect and process the following categories of personal data:<br\/><br\/>\u2022 Identification data (name, address, date of birth, nationality, phone number, email address, passport\/ID details);<br\/>\u2022 Medical and health-related information;<br\/>\u2022 Treatment history and medical records;<br\/>\u2022 Before and after photographs;<br\/>\u2022 Communication data (emails, WhatsApp messages, phone calls, social media messages);<br\/>\u2022 Billing and payment information;<br\/>\u2022 Website usage data and IP addresses;<br\/>\u2022 Appointment and scheduling information.<\/p>\n\n<h2 class=\"wp-block-heading\">3. Why We Process Your Data<\/h2>\n\n<p>Your personal data may be processed for the following purposes:<br\/><br\/>\u2022 Managing consultations, treatments and surgical procedures;<br\/>\u2022 Creating and maintaining medical records;<br\/>\u2022 Patient follow-up and aftercare;<br\/>\u2022 Communication regarding appointments and treatments;<br\/>\u2022 Administrative and accounting purposes;<br\/>\u2022 Compliance with legal and regulatory obligations;<br\/>\u2022 Sending newsletters or marketing communications (only with consent where required);<br\/>\u2022 Improving our website and services.<\/p>\n\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing<\/h2>\n\n<p>We process your personal data based on one or more of the following legal grounds:<br\/><br\/>\u2022 Performance of a contract or treatment agreement;<br\/>\u2022 Compliance with legal obligations;<br\/>\u2022 Your explicit consent;<br\/>\u2022 Protection of vital interests;<br\/>\u2022 Legitimate interests of BeClinic BV.<br\/><br\/>Health-related data are processed in accordance with Article 9 GDPR and Belgian healthcare legislation.<\/p>\n\n<h2 class=\"wp-block-heading\">5. Sharing of Personal Data<\/h2>\n\n<p>Your personal data may be shared with:<br\/><br\/>\u2022 Medical professionals involved in your treatment;<br\/>\u2022 Hospitals, laboratories and anesthesiologists;<br\/>\u2022 IT and software providers;<br\/>\u2022 Hosting and cloud service providers;<br\/>\u2022 Accounting and administrative partners;<br\/>\u2022 Marketing and communication platforms (where applicable);<br\/>\u2022 Government authorities or regulatory bodies where legally required.<br\/><br\/>We ensure that all third parties processing personal data on our behalf comply with GDPR requirements.<\/p>\n\n<h2 class=\"wp-block-heading\">6. International Data Transfers<\/h2>\n\n<p>Some of our service providers may process data outside the European Economic Area (EEA), including providers such as Google, Meta, Mailchimp or Microsoft.<br\/><br\/>Where applicable, appropriate safeguards are implemented in accordance with GDPR requirements.<\/p>\n\n<h2 class=\"wp-block-heading\">7. Communication via WhatsApp &amp; Social Media<\/h2>\n\n<p>Patients and website visitors may contact BeClinic BV through communication platforms such as WhatsApp, Instagram, Facebook Messenger, email or other social media channels.<br\/><br\/>Please note that communication via such third-party platforms may involve the processing of personal data by the providers of these services (such as Meta Platforms Inc.).<br\/><br\/>While BeClinic BV takes reasonable measures to protect your privacy, we advise patients not to share highly sensitive medical information through social media or unsecured messaging applications whenever possible.<br\/><br\/>Any personal data communicated through these channels will only be used for purposes related to patient communication, appointment management, follow-up care and customer service.<br\/><br\/>Medical photographs or medical information received through WhatsApp or social media will be treated confidentially and incorporated into the patient file only where relevant for treatment purposes.<br\/><br\/>By contacting BeClinic BV through these channels, you acknowledge and accept the potential privacy risks associated with the use of third-party communication platforms.<\/p>\n\n<h2 class=\"wp-block-heading\">8. Medical Photography<\/h2>\n\n<p>Before-and-after photographs may be taken as part of your medical file and treatment follow-up.<br\/><br\/>Such photographs will only be used for marketing, educational or publication purposes with your explicit written consent.<br\/><br\/>Medical photographs received through WhatsApp, Instagram or other communication channels may also be stored securely as part of the patient\u2019s medical file where relevant for treatment and follow-up purposes.<br\/><br\/>You may withdraw your consent at any time.<\/p>\n\n<h2 class=\"wp-block-heading\">9. Data Retention<\/h2>\n\n<p>Medical records are retained for the legally required retention period under Belgian law.<br\/><br\/>Other personal data are retained only for as long as necessary for the purposes for which they were collected or to comply with legal obligations.<\/p>\n\n<h2 class=\"wp-block-heading\">10. Security Measures<\/h2>\n\n<p>BeClinic BV takes appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or disclosure.<br\/><br\/>These measures include:<br\/><br\/>\u2022 Restricted access to medical files;<br\/>\u2022 Password-protected systems;<br\/>\u2022 Secure servers and encrypted communications where appropriate;<br\/>\u2022 Confidentiality obligations for staff members;<br\/>\u2022 Regular backups and security monitoring.<\/p>\n\n<h2 class=\"wp-block-heading\">\u00a0<\/h2>\n\n<h2 class=\"wp-block-heading\">11. Website Use, Cookies &amp; Google Analytics<\/h2>\n\n<p>Our website www.beclinic.com uses cookies and similar technologies to improve user experience and analyze website traffic.<br\/><br\/>We may use Google Analytics and similar tools to understand how visitors use our website.<br\/><br\/>You can manage cookie preferences through your browser settings or our cookie banner.<br\/><br\/>For more information, please consult our Cookie Policy.<\/p>\n\n<h2 class=\"wp-block-heading\">12. Your Rights<\/h2>\n\n<p>Under GDPR, you have the right to:<br\/><br\/>\u2022 Access your personal data;<br\/>\u2022 Correct inaccurate data;<br\/>\u2022 Request deletion of your data where legally possible;<br\/>\u2022 Restrict or object to processing;<br\/>\u2022 Withdraw consent at any time;<br\/>\u2022 Request data portability;<br\/>\u2022 Lodge a complaint with the Belgian Data Protection Authority.<br\/><br\/>Requests may be sent to: info@beclinic.com<br\/><br\/>We may request proof of identity before processing your request.<\/p>\n\n<h2 class=\"wp-block-heading\">13. Complaints<\/h2>\n\n<p>If you have concerns regarding the processing of your personal data, we encourage you to contact us first.<br\/><br\/>You also have the right to file a complaint with:<br\/><br\/>Gegevensbeschermingsautoriteit (GBA)<br\/>Drukpersstraat 35<br\/>1000 Brussels<br\/>www.gegevensbeschermingsautoriteit.be<\/p>\n\n<h2 class=\"wp-block-heading\">14. Changes to This Privacy Policy<\/h2>\n\n<p>BeClinic BV reserves the right to update this privacy policy at any time.<br\/><br\/>The most recent version will always be available on www.beclinic.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: 11-5-2026 1. 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